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Customer reviews of Empress Car Sales Ltd

At Empress Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Empress Car Sales Ltd

Empress Car Sales Ltd

Based on 60 customer reviews

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  • 5

    Buying a car

    By sarah H on 25 January 2020 | Verified purchase

    Great car ! Beautiful drive, good customer service FANTASTIC EXPERIENCE !

  • 5

    Had great experience buying from this company.

    By saba P on 12 January 2020 | Verified purchase

    Great help with the car, reliable dealership. Express car sales ltd are great sellers :), will deffinetly buy from this company again. They are true to their word of description from the cars they sell. Quick at being responsive to all questions and answers. I am happy with my purchase. I Would recommend Empress car sales Ltd to others :) Thank You

  • 5

    Car buying from my local garage

    By yunus K on 31 December 2019 | Verified purchase

    Excellent service. Friendly team. Highly recommend

  • 5

    Really good experience, highly recommended.

    By nadwa E on 26 December 2019 | Verified purchase

    I was very impressed with the experience today from Empress Car Sales. The team were very kind and helpful and didn’t put any type of pressure on me. The car was in excellent condition and handover was quick and smooth. Would highly recommend.

  • 5

    Great purchase

    By charafeddine H on 26 December 2019 | Verified purchase

    Thanks empress car sales for the great car I wish you a happy new year.

  • 5

    Very happy with service

    By bugidara A on 25 December 2019 | Verified purchase

    Great good customer service thanks for being so patient with us, if you’re looking to buy good car and reasonable prices this is the best place!

  • 5

    Great buying experience

    By ahmad K on 25 December 2019 | Verified purchase

    I found empress cars fantastic from start to finish. Empress cars have been very helpful and great I would definitely recommend.

  • 5


    By david H on 22 December 2019 | Verified purchase

    My first ever car purchase and it was such a great experience! 10 out of 10 customer service! Great people that went above and beyond to make sure that I left satisfied! I Love my new car and I'm so happy I got it for such an incredible price!! Thank you Empress Car Sales!

  • 5

    Watch out

    By Anonymous on 23 April 2021 | Purchase not verified

    Absolutely disgusted with this dealer, my husband left a deposit of £500 for a car for our daughter as a surprise and reward for starting her first job.he was not informed that the deposit is non refundable and this is not mentioned on their website. I checked the car history which was shocking with history of continuous faults back to 2014 and still showed up on the Dec 2020 MOT and still passed. Also my daughter not liking the car we decided not to go ahead. When contacting the dealer they refused to give the deposit back not even a good will gesture, they had no customer service and hung up on me. Do not buy anything from them.

  • 5

    Messed about!

    By Anonymous on 08 April 2021 | Purchase not verified

    Wasted two hour round trip. Guy went home even though had an appointment. Car wasn't ready to look at and not as described after a phone conversation. After I messaged expressing not being happy being messed about got an aggy phone call. I'd say avoid these guys if I were you.